It is a storyboard locating in a big tutoring education group I am working, let's inspire how it communicates.
A tutorial school has 16 centres and over 150 class assistants. Every assistant has their preferences of serving centres in particular dates, locations and times. Managers collect their schedule every month, and allocate their weekly serving schedules every Thursday.
For the latest events, updated schedules, released guidelines, the managers communicated to the assistants by e-mail. In some days, they may send text messages to mobile phones as a reminder.
It sounds convenient for the communication between the employees and managers. How about inter-communication between employees? On the contrary, the group doesn't encourage much communication through phones or internets. Most of the time, they should stay in their place on duty, or asking for help by face to face and verbal communication. Managers reminds the employees not to use any mechanical products in the classrooms, as a protection of the privacy of the class materials; and told the employees to avoid the students using them in class.
For instance, the managers have somehow classical view on communications. For distant communication like managers and class assistants, they encourage much on digital media; for the employees, they preferred to use face to face communication, and communicate unless problems aroused.
It is so interesting to find out that the managers use various ways to communicate with different people. But what are the reasons behind this?
ReplyDeleteFor managing and communicating such a big group of people, using technological devices are very useful and convenient. However, in order to have a closer relationship with people, I always prefer to have face to face communication and actual contact.
ReplyDeleteThis tutorial school is implementing a modern way to communicate between management level and employees. Unlike many classic companies, most of them might choose a rather typical methods like lots of paper work to announce latest events, update schedules and release guidelines. But, the tutorial school you have mentioned make use of the technological devices to help the higher level management to reduce their workload to make formal arrangement and admendment.
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